Frequently Asked Questions

Clear answers before we start.

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Questions and Answers

Can I book individual services?

Yes. Choose the web design, content, social media or ongoing support services that fit your needs.

Can you help with an existing website?

Yes. After reviewing the current structure, we can agree a scope for content, updates and maintenance.

How are a website's price and schedule determined?

The proposal depends on the number of pages, languages, content preparation and special features. We provide the schedule together with the required materials and planned review steps.

What if my content is not ready yet?

We can help prepare copy and images. Your existing information and materials provide the starting point.

What does AI-assisted support handle?

It helps prepare content drafts, organise enquiries and follow the agreed tasks. We handle the setup, review and operation.

Do I need to learn how to use an automation system?

You can start with the form and the agreed written contact channel. Where useful, we create a client area focused on requests and approvals.

Who approves the content?

We agree the process at the start. Medical information is checked and approved by the responsible doctor before publication.

Can I order content and publish it myself?

Yes. Content production and channel management can be agreed separately.

What content can you prepare from a video?

Depending on the topic and scope, we can prepare website copy, social media posts, frequently asked questions and a newsletter summary.

Can I update my website myself?

At the start, we agree which WordPress areas you can maintain yourself and explain how to use them at handover. Custom design or technical changes may need support.

How are revisions and monthly tasks agreed?

Content quantities, update requests, revision rounds and the support scope are defined in your proposal.

Which languages do you prepare content in?

We prepare content in German, Turkish and English. Additional languages are planned separately, with an agreed text quantity and review process.

What should I send to get started?

Use the project form to describe your business, needs and goal. You can include your existing website or social media links. We ask for the details we need; a telephone appointment is not required.

Is a client portal included with every service?

A portal is created where needed, with an agreed set of functions. Ongoing support can start with a simple enquiry form.

Do website checks prevent every problem?

Checks help monitor the agreed areas and identify problems. The maintenance scope, checking schedule and approach to errors are agreed in advance.

Do you guarantee followers, sales or search rankings?

We do not promise a specific number of followers, sales or search engine positions. Content and the work plan follow your goals, and results are assessed using available data.

Will I receive the technical automation system?

With AI-assisted support, we operate the system. You receive the agreed services and results. Content, account access and handover tasks are defined contractually. The automation system itself is not transferred in this model.

How is the work billed?

We prepare a project proposal for individual work. For recurring services, any required setup and the monthly scope are shown separately. Additional work is assessed separately.

Which Tasks Can We Take off Your Hands?

Tell us briefly where you need support. We review your enquiry and suggest the next steps that fit.

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